Rent Check In FAQ

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FAQ - Frequently Asked Questions

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Check-in

  1. What time can I checkin?
  2. Can I check-in earlier?
  3. Do I have to pay a charge for a late check-in?
  4. Can I pay the remaining amount by credit card?
1. At what time can I check-in?

The standard check-in time is between 3:00pm and 8:00pm. Once you have collected your luggage at the airport or one hour prior to your scheduled meeting time, we ask you to call the owner to confirm that you will be on time. Contact details are indicated in your booking voucher.

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2. Can I check-in earlier?

Sometimes an early check-in is possible depending on the accommodation availability. Upon arrival you can ask the owner if he can do an early check-in.

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3. Do I have to pay a charge for a late check-in?

Yes. There is a €20 extra charge after 8pm and €35 extra charge after 11pm.

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4. Can I pay the remaining amount by credit card?

The remaining amount has to be paid in cash upon arrival, unless it is clearly stated CREDIT CARD ACCEPTED on the apartment page and your booking voucher.

If you need an invoice/receipt for the remaining amount to be paid upon arrival, please indicate this information during the booking process. We'll inform the owner so that he can prepare it, ready for your check-in.

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Didn´t find your answer? Contact us
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