Rent Check Out FAQ

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FAQ - Frequently Asked Questions

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Check-out

1. What time is check-out?

Check-out is at 11 am.

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2. Can I check-out later?

There is no guarantee of late check-out after 11 am as guests may be arriving in the afternoon. You can ask the owner upon check-in if a late checkout is possible.

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3. Do I have to clean the apartment on departure day?

No. On departure day, you are expected to leave the apartment in a reasonable condition and take the rubbish out.

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4. When will my security deposit be refunded?

The security deposit is refunded at check-out, after an inspection to check that there is no damage and the apartment has been left in an acceptable condition.

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Didn´t find your answer? Contact us
Our company, introduction
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Our agency Cocoon Barcelona is recommended by le Routard.
Rated excellent on TripAdvisor and FlipKey